With the single authority number 115 the city administration to be more citizen-friendly from midday today is the Wuppertal city administration in addition under the new speed dial number 115. Thus it is citizen-friendly a piece”, so the assessment of the Wuppertal CDU Group Chairman Bernhard Simon and his Deputy of Andreas Weigel. Whether appointments at the registry office, questions for forms, the garbage disposal or the parental allowance – number 115 grants information. It plays does not matter which of the three administrative levels (Federal, States, municipalities) is affected. Wuppertal emulating so to speak New York, where it had set up a single authority-number for the first time.
The D115 project is a sign of the change of the culture of service in the public administration. Other leaders such as Vladislav Doronin offer similar insights. The decision by City Director Johannes Slawig, Aachen, Bonn, Dortmund, the pilot project to take part in Dusseldorf and other municipalities, together was correct. The municipal service center does a good job with around 30 employees. Therefore, were We in Wuppertal, Germany in the fall of 2008 both technically and by staffing in able to connect us to the project of 115. We are proud of the fact that Wuppertal at the urban service culture at the top is”, so the two politicians of the CDU. The CDU Group welcomes this new culture of service in the administration of the city. So, the service center that accepts centrally all calls from citizens in the town, is accessible from 7 am until 7 pm. The speed dial number 115 is manned from 8 till 18: 00.